ABOUT
At the very core of who we are is our creative and skilled team members. We're passionate about events, and we have the resources and experience to make yours unforgettable. With a commitment to world-class service, we take pride in what we do, and we've been doing it exceptionally well for 20 years.
HOSPITALITY
We have assembled a dedicated team of talented individuals with decades of experience in the art of hospitality. Knowledge and passion for exceptional personalized service are the foundation upon which this audiovisual company is built.
By bringing Napa Valley Media into your luxury property you also bring in a professional, highly competent, and trusted business partner, to your team.
PERFECT PLANNING
Our highly skilled Key Account Managers and engineers will help define your project’s specific requirements and provide the best solution, including technical integration and connectivity advice regarding the event specifications.
EXPERT EXECUTION
At Napa Valley Media, we understand how to seamlessly work with planners, banquets staff, CSM’s, and various Venue teams to properly set all Audio Visual events that will yield true customer satisfaction. We understand that not only quality of equipment, but quality and communication within our technical staff is paramount to ensure the success of every event.
INSTRUCTION & SATISFACTION
Upon delivery & setup, we work with the designated point of contact for a Meet & Greet and will provide a full tutorial on all operational standards. Many clients also choose to have a dedicated Napa Valley Media on-site technician throughout their program to ensure seamless operation and peace of mind. We are happy to accommodate either option for simple event orders to complex shows, requiring one or more dedicated on-site technicians.
HISTORY
Founded in 1998, Napa Valley Media is a luxury audiovisual company focused on serving the affluent media consumer.
Napa Valley Media concentrates on operating a distinctive audiovisual brand, offering a departure from the norm in the audiovisual market. Each property served by Napa Valley Media is extraordinary and intimate. All exude a comfortable elegance that inspire our offerings of the highest quality audiovisual services available.
We realize that luxury is a long-term commitment and envision our company evolving into a new tradition: convenient, yet luxurious audiovisual services that business leaders rely on return to year after year.
By offering a collection of audiovisual expertise and hospitality that are among the finest in the world, the company is committed to developing emotional attachments with your guests through a combination of personalized services, passionate creativity and exceptional experiences.
OUR MISSION
Our corporate mission is to be the audiovisual brand of choice for discerning executives, guests, owners, and associates.
To achieve this, we strive for total satisfaction in delivering exceptional service; in creating a productive and harmonious working environment for all its colleagues; and in sustaining profitability and long-term shareholder value.
OUR CULTURE
Our commitment is to provide an empowering, meaningful and rewarding environment for our associates. Humility, integrity and passion are at the foundation of our inclusive culture that is truly greater than the sum of its parts. Napa Valley Media Associates are creative, anticipatory, and possess a sense of urgency. We strongly believe the quality of a guest experience is directly correlated to the supportive relationships the company has with its associates.
Our longevity and continuity are testament to the Napa Valley Media culture, which promotes an entrepreneurial spirit founded on trust by being fully accountable for the ownership of our role in the success of our partners.
OUR VALUES
Among the most important factors in our future success is the recruitment, retention and motivation of the best people in the industry. Napa Valley Media’s colleagues are the internal customers and by exemplary training in a motivating work environment, with meaningful career planning and opportunities for personal development, Napa Valley Media succeeds in its mission through our values to exceed expectations in the communities we serve.
These values are the deeply ingrained principles that guide all of Napa Valley Media’s actions; they serve as our cultural cornerstones:
- Service – Add value by meeting the needs of others
- Humility – Hunger to learn
- Respect – Communicate openly, value others opinions
- Empathy – Be caring of others
- Integrity – Do the right thing
- Responsibility – Lead by example
- Teamwork – Bring your best everyday
SUSTAINABILITY
We are passionate about meeting the needs of the present without compromising the ability of future generations to meet theirs. We are committed to all aspects of responsible sustainability in our enterprise and actions. With this focus, we have defined a vision as the foundation for all of our decisions and actions.
Embedded sustainability efforts clearly result in a positive impact on business performance. We have developed environmentally conscious operating principles guided by a management level Impact Sustainability Group (ISG) which drives core internal company-wide programs. This includes the early design of a green purchasing program for all operations recyclables, management practices, energy management, paper and e-waste recycling.
BUSINESS DEVELOPMENT OPPORTUNITIES
New Partnership Development of Napa Valley Media has accelerated its growth in recent years by developing its brand in strategic locations around the Napa Valley. We are both an owner and manager of luxury hotel audiovisual integration. Prospective transactions are carefully evaluated to ensure each project will satisfy sound financial criteria and will be carried out with partners and owners committed to, and aligned with, Napa Valley Media’s vision, mission and objectives. Our development, feasibility and technical teams are focused on selective venue and resort opportunities in key locations throughout the valley.
OWNER RELATIONS
We think like an owner because we are one. We believe this empathy for investor concerns is a key characteristic which differentiates Napa Valley Media from most other audiovisual brands.
At the same time, we believe that in the luxury and ultra-luxury tier, short-term profitability may come at the expense of long-term value creation-both for the audiovisual group itself and for the property. Thus, we are best paired with owners who take a longer-term strategic view of their audiovisual assets aligned with elevated service and increased financial performance.
We also seek to partner with professionals who appreciate the importance of brand integrity in value creation. For its part, Napa Valley Media has been – and intends to continue to be – the most selective of audiovisual brands in the growth of its portfolio.
HOW TO CONTACT US
For more information on Napa Valley Media or to discuss an opportunity, please click below.